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ISO/IEC 20000 is the first international standard for IT service management. It was developed in 2005, by ISO/IEC JTC1/SC7 and revised in 2011. It is based on  ...
Alternative for en.wikipedia.org
ISO/IEC 20000-1:2011 is a service management system (SMS) standard. It specifies requirements for the service provider to plan, establish, implement, operate, ...
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Companies of any size rely on effective IT service management. No matter where you're based or what you do, your IT services need to be cost effective, reliable ...
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Find out how the ISO 20000 standard can improve your IT service management. Our expert tools and training can help any implementation project.
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Infrastructure Planning and Design Series. Template User Instructions. Microsoft Operations Framework 4.0. Using MOF for ISO/IEC 20000: A MOF Companion ...
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